The returned goods/products will be accepted only when item have wrong size/color, damage and we will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Sobaco will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 working days after the confirmation.

Please return your purchase to the following address:

SOBACO STORE HQ

NO 17-G, JALAN WANGSA DELIMA 2A, SEKSYEN 5 WANGSA MAJU, 53300 KL WP

Please contact us at [email protected] or 60186677372 if you have any questions or doubts.